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At Gala Casino, we take your data protection very seriously and want to reassure you that our primary aim is to safeguard all personal information provided to us. This privacy policy sets out what happens if you give us any of your personal details (such as name, email address, etc.) whilst using our online platform.
What kind of personal information does Gala Casino hold?
Personal information consists of data about individuals such as names, addresses, dates of birth, contact details, and financial information. We will only collect the minimum amount necessary to carry out your requests or provide services that you've asked for.
Why do we need this information?
We need personal information in order to:
How is my personal data stored securely?
Your details are safe with us. We've put into place various measures for storing personal data securely, which include password protection on files and systems where data is held. Data centres used to store information are also heavily safeguarded against external access. All these storage methods are in compliance with our legal obligations under the UK's General Data Protection Regulation (GDPR).
How do we protect your financial transactions?
Gala Casino has implemented a two-level security measure for all payments through secure protocols such as SSL/TLS, which encrypts information you input into forms on the website. This method protects your personal and account details when making transactions.
Will my data be shared with other companies?
We only share customer's data where absolutely necessary to process financial requests or fulfill our duties under regulations governing gambling activities in the United Kingdom. For example, if a regulatory body asks for information about an individual's activities on the platform, we must respond within legal guidelines provided.
How do I change my privacy settings?
You have control over your own account data at any time by logging into it and altering preferences or settings you may wish to adjust.
Cookies - How they impact data protection.
Gala Casino uses cookies for storing session information and facilitating certain aspects of site functionality, but these are strictly related only to maintaining interaction between users and our website. There is no direct sharing with third-parties beyond their technical necessity in handling services at your request.
Withdrawal Policy and Personal Data Sharing: UK Regulated Platforms
For all regulated jurisdictions (mainly the United Kingdom), if we're not able to verify age or identity directly using the information provided by you when joining, then our ability to offer further service will be put on hold until compliance can be met through other means such as a phone interview with one of our customer support agents.
If after reading this policy document you have any questions or concerns about your data protection rights and freedoms please do not hesitate to contact us at: , by writing, fax, email or phone, Monday through Thursday between the hours of 8am-9pm (British Time) and Friday from 9am until 6pm.
